Fast Queue Management Software

Manage customer queues from ticket to service

Fast Queue Management Software is the software layer of the Fast Queue system. It manages customer tickets and counter calls, and connects queue activity with the equipment used at service locations.

How it works

1. Customers join the queue
   Customers take a ticket from a Fast Queue kiosk or join by scanning a QR code, depending on the site configuration.

2. Tickets are organized by service
   The system can organize tickets by service type and time slot, where configured.

3. Staff call and route tickets
   Staff use the counter controls to call the next ticket and direct customers to the appropriate service counter.

4. Customers see and hear queue calls
   Queue calls can be shown on connected LED displays and announced by voice.

Key capabilities

• Issues and manages queue tickets.

• Supports counter calls and ticket routing.

• Connects queue calls to LED displays and voice announcements.

• Works with Fast Queue kiosks and counter equipment.

• Supports QR-code ticketing where configured.

• The broader Fast Queue system provides live queue and counter status, reporting, and multi-branch visibility, depending on the deployment configuration.

Deployment and licensing

FQS-Main is licensed per deployment site and is listed as bundled with FQV series kiosks. Equipment and system configuration may vary by location. Contact Fast Solutions to confirm the recommended configuration and quotation for your site.